Delivering Dispatch Solutions

 Connecting customers with reliable taxi and limo services through efficient dispatching solutions.

About Us

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12linkSolutions well-known company for providing different services which include, customer service, call center service inbound and Outbound, and IT services. 12linkSolutions is well known and number one for providing Taxi Dispatch service in North America. Soon we are going to start our services in England and Australia. 12 is a leading dispatch service provider to Taxi, Limo, and non-emergency medical transportation companies in the United States and Canada. We have a team of over 150 professional call takers and dispatchers serving 24/7. A lot of transportation companies have achieved significant growth in their revenue with our Call Answering and Dispatch Service.
At 12linkSolutions, we do things differently; we do things passionately and with fervor. We believe that the BPO industry is not exclusively about “outsourcing”. However, it represents a continual process of growing one’s business by acquiring new customers, retaining old customers and providing service excellence – a winning formula which pays rich dividends. 12linkSolutions is also an IT enabled services provider. We specialize in providing dispatch and back office services ranging from data entry, virtual assistant, equity research, to data modeling. 12linkSolutions is also involved in web-based application development. Leveraging open source technologies, we have successfully created solutions to customer challenges.

    Our Mission

    Our mission is to enhance the transportation experience by delivering prompt, safe, and convenient dispatch services, ensuring customer satisfaction every time.

    Our Values

    We are committed to reliability, efficiency, and exceptional customer service, focusing on safety, professionalism, and customer satisfaction in all our operations.

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